Rapid Healthcare Services

www.rapidhealthcareservices.com | Effective Date: 6/30/2026

This Privacy Policy describes how Rapid Healthcare Services (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.rapidhealthcareservices.com (the “Site”) or use our home nursing and elder care services. By using our Site or services, you agree to the practices described in this Policy.

1. Who We Are

Rapid Healthcare Services, LLC is a home nursing and elder care provider. We recruit, employ, and place qualified nurses and caregivers to provide in-home care for elderly individuals. We serve clients located in the United States.

Rapid Healthcare Services LLC – 3105 Forest Hill Blvd, West Palm Beach FL 33406 – info@rapidhealthcareservices.com – Office (800) 215-4004 + Fax (959) 259-9342.

2. Information We Collect

We collect different types of information depending on whether you are a prospective or current client (or their family/representative), a nurse or caregiver applicant, or a general visitor to our Site.

2.1 Information You Provide Directly

Contact and identification information:

Name, email address, mailing address, and phone number
Information submitted through contact forms, service inquiries, or applications

Health and medical information (Protected Health Information):

Medical history, conditions, diagnoses, and care needs of the individual receiving care
Medication, mobility, dietary, and other care-related details
Information needed to match an appropriate nurse or caregiver to the client

Payment information:

Billing name and address
Payment card or bank account details processed to pay for services

Employment / applicant information (for nurses and caregivers):

Resume, work history, licenses, certifications, and credentials
Background check, references, and eligibility-to-work information

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and the dates/times of access, through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

Provide, coordinate, and manage home nursing and elder care services
Match clients with appropriately qualified nurses and caregivers
Communicate with you about services, scheduling, and care
Process payments and maintain billing records
Recruit, evaluate, hire, and manage nursing and caregiving staff
Comply with legal, regulatory, licensing, and accreditation obligations
Operate, maintain, and improve our Site and services

4. Protected Health Information and HIPAA

To the extent we are a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (HIPAA), our use and disclosure of Protected Health Information (PHI) is governed by HIPAA and by our separate Notice of Privacy Practices.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

With our employed nurses and caregivers, only as needed to provide care
With service providers (e.g., payment processors, IT, scheduling, background-check vendors) who perform functions on our behalf and are bound to protect your information
As required by law, regulation, subpoena, or other legal process
To protect the rights, safety, or property of clients, staff, or the public
In connection with a business transfer, merger, or acquisition, subject to applicable law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and health information for as long as necessary to provide services and to comply with our legal, regulatory, and recordkeeping obligations, including medical record retention requirements that may apply under federal and state law.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, or request deletion of certain personal information, and to opt out of certain communications. To exercise any rights, contact us using the information below. Rights relating to medical records and PHI are addressed in our Notice of Privacy Practices and under applicable law.

9. Children’s Privacy

Our Site and services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when this Policy was last revised. Material changes will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: